Millkeeper Stockholm

Baltzar von Platens Gata 4

The Millkeeper Project. To the hand that holds the axe that chops the wood that heats the house. To fixing when broken, talking when needed and paying attention to silence. To working hard and sleeping well. To breathing in before breathing out.

Millkeeper Swedish nightshirt nattskjorta stockholm

Shopping Help

Terms & Conditions

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+46 729 42 78 36

hello@millkeeper.com

 

SHOPPING HELP

 

We are easy people. If anything goes wrong with your shopping experience, we'll try to fix it, not hide behind legal stuff. Below is a quick guide to some of the procedures we use, nothing strange, payment security are as per industry standard etc. For a practical size guide, please  go here, for full  terms and conditions, go here.

 

PAYMENTS & SECURITY

 

We accept all major credit cards through our payment partner PayPal. You may of course also use your PayPal account if you have one. Via PayPal's secure payment platform your card and transaction details are protected by their industry leading technologies (such as SSL). Read more about PayPal's secure payments at PayPal.com or direct link here.  9 times out of 10 your card will be charged at the time of your purchase, however some cards may need an extra day. 

 

We will send you a confirmation email when the transaction goes through. Should it not arrive a good first step is to check your spam folder. If you cannot find it, please email us at hello@millkeeper.com and we'll sort things out. If your payment does not go through, please check your balance on the account or make sure your card is activated for online purchases.

 

TAXES & FEES

 

Swedish sales tax of 25% (yeah, we know) is already included in the listed price. There will be no other charges added to your transaction other than shipping fees as specified above. However, orders to countries outside the EU may be subject to local VAT, import duties or taxes, which MAY be added to your cost as the shipment reaches local customs. Unfortunately it is impossible for us to predict if  or what may be charged as local regulation varies. Please contact your local customs office for information.

 

 

 

DELIVERY

 

We use FedEx as our partner for all deliveries. They do a good job. We normally send out your order the next business day from Stockholm, which means you'll have your garments 3-7 days after placing the order, depending on your location. Items in high demand may sometimes take a little longer - if that or anything else out of the ordernary happens, we'll email you. Express over-night delivery is currently not available but we're working on it. Delivery charges will be added to your transcation at checkout, for Europe €12, for US and the rest of the world €14. 

 

RETURNS & REFUNDS

 

We guarantee easy returns and refunds even though it will break our hearts a little if you're not happy with the garment. To minimize risk of fit issues, you can have a look at our size guide, here. Colours on the product pages should match the real garment pretty accurately, but minor variations may occur depending on screens and monitor settings. Should you, for whatever reason, wish to return an item you can do so within 14 days of purchase. If later, within reason, is ok too.

 

The garment will of course need to be unused and unworn, and should be kept in the original packaging with all of its labelling as they were. You are responsible for the postage for returns and can of course use the carrier of your choice. (Should the item be damaged on delivery, not be the size you ordered or otherwise be faulty, we will of course cover the return postage.) If you paid using a credit/debit card the refund will be transferred to that same card.

 

Please note that it can take up to 30 days to receive your refund depending on your credit card company policies. You need to complete our returns form and include it in the package (download the form here).

 

Please label the package 'RETURN' and send to: MILLKEEPER. Baltzar von Platens gata 4, 11242 Stockholm, Sweden

 

Our sizes follow traditional S-M-L-XL sizing but the best way to ensure a perfect fit is to find a shirt you enjoy wearing and compare its measurments to these charts.

Please note they are designed to be comfortable but fitted, should you prefer a more room-y feel, go up one size. All measurments are in centimeters (cm).

Size

 

S

 

M

 

L

 

XL

Sleeve

 

062

 

064

 

066

 

068

Chest

 

052

 

055

 

058

 

061

Length

 

111

 

114

 

117

 

120

Shoulder

 

044

 

046

 

048

 

050

OLOF MK-1

A

Length

 

103

 

105

 

108

 

110

Length

 

095

 

097

 

099

 

101

DELIVERY

 

Millkeeper.com uses FedEx as primary delivery partner. They have been selected for it's world wide coverage and excellent service. We normally send out your order the next business day from Stockholm, which means you'll have your products 3-7 business days after placing the order, depending on your location. Items in high demand may sometimes take a little longer - if that or anything else out of the ordernary happens, Millkeeper will email you. Delivery charges will be added to your transcation at checkout, prices vary depending on location. If a package is damaged or lost during transport between the customer and Millkeeper you must let our customer service know within 14 days. If products are damaged or missing when making an exchange or return, the customer is responsible for the full payment.

 

RETURN POLICY

 

Millkeeper hopes you won't, but if you for whatever reason should wish to return an item you can do so within 14 days of purchase (the date of the credit card transaction). The garment will of course need to be unused and unworn, and should be kept in the original packaging with all of its labelling as they were. You are responsible for the postage for returns and can of course use the carrier of your choice. Should the item be damaged on delivery, not be the size you ordered or otherwise be faulty, we will cover the return postage. If you paid using a credit/debit card the refund will be transferred to that same card. It can take up to 30 days to receive your refund depending on your credit card company policies.

 

In order to submit a return claim, you need to complete our returns form and include it in the package (download the form here). Please label the package 'RETURN' and send to: MILLKEEPER, Baltzar von Platens gata 4, 11242 Stockholm, Sweden

 

UNCLAIMED PACKAGES

 

Any unclaimed packages will be treated as a return. Should you not claim your package at you destination in time, Millkeeper will refund you the original amount. We reserve the right to deduct charges for return postage incurred before we execute the refund.

 

PRIVACY POLICY

 

Millkeeper does not store any payment information or other personal information in our data base. Should you wish to hear from us on a regular basis we'd love it if you sign up to the Newsletter. But that is you choice, as it should be. All customers paying by card are subject to validation checks. Millkeeper reserves the right to delay or cancel any order if fraud is suspected.

 

TRADEMARK

 

The Millkeeper name and logo are the property of the Millkeeper company. The use of Millkeeper.com or purchases of Millkeeper products does not grant the right to use our brand name or logo for any commercial purpose.

 

FORCE MAJEURE

 

In case of Force Majeure, Millkeeper obligations should be considered suspended. The contract between you and Millkeeper can in such cases be partially or fully terminated by yourself or by Millkeeper. A Force Majeure is at the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. However, even then Millkeeper are reasonable humans and will under such circumstances do all we can to proceed and solve any problems at hand in a timely manner.

 

GOVERNING LAW

 

These terms and conditions are created in accordance with Swedish law and you agree that the Swedish courts will have exclusive jurisdiction for any dispute under this agreement. The laws of your country may be different from Sweden and there may be additional legal requirements for you to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.

TERMS & CONDITIONS

 

Please read below, but be warned it's long and a bit dry as required by regulators and such. We don't believe in solving problems with complicated paragraphs or legal trickery. We believe in simple words via email or phone to solve things, so please contact us with any questions. For a shorter more accessible shopping guide, visit the shopping help page here.

 

THAT SAID, HERE WE GO

 

These terms regulates all use of Millkeeper.com and further interactions with Millkeeper (registered in Sweden). This website is made exclusively for private individuals and below conditions regulates sales of goods by Millkeeper to those only. We reserve the right to revise these terms and conditions at any time, sounds selfish but shouldn't be a big deal. Company details: Millkeeper VAT: SE720208023501. Address: Baltzar von Platens Gata 4, Stockholm, Sweden.

 

DISCLAIMER

 

We do have a good grasp of our stock but we can't legally guarantee that all the items at Millkeeper.com are in stock as you place your order. Should there be such a discrepancy, we will notify you by email as soon as possible. Similarly, we cannot guarantee that all text written on Millkeeper.com is free of errors, factual or grammaticalically, nor that everything is always up to date. Millkeeper may at any time change the content of the site including the products available. Images and products can be a tricky thing, we do all we can to make products match reality but sometimes inaccuracies happen, errors from us or inconsistencies in monitors or settings on the users side. Some functions and services on Millkeeper.com are executed by a third party, should errors occur relating to those third parties services, we cannot be held responsible. Millkeeper also cannot be held responsible for any damage caused from using the site or unability to use the site, nor can we guarantee problem-free, uninterrupted and secure access to the web site. It is however in our best interest to do all these things as we'd like to keep you a happy customer.

 

SECURITY

 

Millkeeper uses PayPal as payment provider. They have been selected for their high reliability and world-class security system. The PayPal site is highly secure, using industry-leading technology (such as SSL) to keep information safe. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.

 

ORDERS & PAYMENT 

 

As soon as your transcation has gone through, Millkeeper.com will send you an order confirmation via email. It is important that you check your order at this time to make sure it is accurate. Please keep the order confirmation in case you need to contact us regarding anything ralated to the transaction. Should you wish to cancel the order, please contact Millkeeper via email as soon as possible to avoid  unneccessary costs.

 

Millkeeper.com accepts all major credit cards through our payment partner PayPal. You may of course also use your PayPal account if you have one. Via PayPal's secure payment platform your card and transaction details are protected by their industry leading technologies (such as SSL). Swedish sales tax of 25% is already included in the listed price. There will be no other charges added to your transaction other than shipping fees as specified at checkout. However, orders to countries outside the EU may be subject to local VAT, import duties or taxes, which may be added to your cost as the shipment reaches local customs. Millkeeper cannot predict if or what may be charged as local regulation varies, so if such an event should occur we cannot be held responsible. Please contact your local customs office for more information. Normally your card will be charged at the time of your purchase, however some cards or locations may need an extra day or so. If your payment does not go through, please check your balance on the account or make sure your card is activated for online purchases.

TOKYO

 

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MAIDENS SHOP

 

June House 1F

2 Chome-19-12 Jingumae,

Shibuya, Tokyo 150-0001

Instagram: maidens_shop

 

Opening Hours: 

Every Day 12 - 20

 

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LOCALERS

 

http://localers.jp

info@localers.jp

Instagram: localers_jp

 

Opening Hours: 

Every Day 12 - 20

 

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SHIPS DAYS

 

150-0041 JINNAN1CHO-ME Bldg.

B1-4F, 1-18-1 Jinnan

Shibuya-ku, Tokyo

Instagram: ships_official

 

Opening Hours:

Every Day 11:00 - 20:30

 

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STADIUM STORE

 

3 Chome-27-3 Jingumae

Shibuya, Tokyo 150-0001

Phone:+81 3-6447-1740

 

Opening Hours: 

Every Day 12 - 20

 

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KIKIMIMIPLAN STORE

 

Opening Hours: 

Every Day 12 - 20

 

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STOCKHOLM

 

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K17 STORE

Kocksgatan 17

116 24 Stockholm

+46 (8) 420 573 98

 

Opening hours:

Monday - Friday 11-18.30

Saturday - 11-17

Sunday - 12-16

 

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ADISGLADIS

Wollmar Yxkullsgatan 8

118 50 Stockholm

+46 70 964 98 56

 

Opening hours:

Monday - Friday 11-18

Saturday - 11-16

Sunday - 12-16

 

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1LDK SHOP

 

#1A 1-8-28, kamimeguro,

Meguro-ku,Tokyo,153-0051

http://1ldkshop.com/

Instagram: 1ldk_shop

 

Opening Hours: 

Every Day 12 - 20

 

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GROWTH RING

 

Yubinbango 965-0817

Fukushima Prefecture Aizuwakamatsu Sengoku-cho 10-28 1F

http://growth-ring.net/

Instagram: growth_ring_aizu

 

Opening Hours: 

Every Day 12 - 20

 

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SUNSHINE CLOTHING

 

Yubinbango 950-2024

Niigata city west district

Koshin'nishi 2-chome, 4-14 

 

Opening Hours: 

Every Day 12 - 20

 

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MAKINA STORE

 

Opening Hours: 

Every Day 12 - 20

 

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EL MOZA

 

http://www.elmoza.net/

 

Opening Hours: 

Every Day 12 - 20

 

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Length

 

077

 

079

 

081

 

083

 

085

 

087

Length

 

087

 

089

 

091

 

093

 

095

 

097

Shoulder

 

040

 

042

 

044

 

046

 

048

 

050

Length

 

105

 

107

 

109

 

111

 

113

 

115

Sleeve

 

055

 

57.5

 

060

 

62,5

 

065

 

67.5

Chest

 

047

 

049

 

052

 

055

 

058

 

061

Size

 

XXS

 

XS

 

S

 

M

 

L

 

XL

LARS MK-4

Size

 

XXS

 

XS

 

S

 

M

 

L

 

XL

Chest

 

047

 

049

 

052

 

055

 

058

 

061

Sleeve

 

055

 

57.5

 

060

 

62,5

 

065

 

67.5

Length

 

105

 

108

 

111

 

114

 

117

 

120

Shoulder

 

040

 

042

 

044

 

046

 

048

 

050

Length

 

087

 

089

 

091

 

093

 

095

 

097

Length

 

077

 

079

 

081

 

083

 

085

 

087

LARS MK-5

B

C

D

C

B

D

C

B

Length

 

071

 

073

 

075

 

077

 

079

 

081

E

Size

 

S

 

M

 

L

 

XL

Waist

 

085

 

089

 

093

 

097

Length

 

039

 

040

 

042

 

044

C

Length

 

069

 

070

 

072

 

074

Length

 

052

 

053

 

055

 

057

B

A

KARL MK-6

 

NEW YORK

 

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The Maidenstone Hamptons

 

207 Main St

East Hampton

NY 11937

United States

+1 631 324 5006

info@themaidstone.com

 

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TOKYO

 

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